Returns Policy

 

Thank you for shopping at uptowngames.co.uk If you are not entirely satisfied with your purchase we are here to help

Returns You have 14 calendar days to return any items purchased from the date you received it. To be eligible for a return, your item(s) must be unused and in the same condition that it is was received and in the original packaging. You have 30 calander days to return any items purchased from the date you received, that are faulty or damaged. 

Refunds Once we receive your item(s), you will be notified and we will begin inspection.  We will immediately notify you on the status of your refund after inspecting the item(s). If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Please allow 3-5 days shipping time for 'In Stock' Items.

Contact Us If you have any questions on how to return your item to us please email us at, contact.us@uptowngames.co.uk

Items Not Eligible Opened items.customised items,sale Items and used software.

 

Please return items to the following address:

 

Uptown Games LTD

54 Plympton Road Kilburn London NW6 7EQ